Job Description
Key Responsibilities:
Handle inbound/outbound calls related to customer queries, complaints, or support.
Provide accurate information regarding products or services.
Resolve customer issues efficiently and professionally.
Escalate unresolved issues to the appropriate departments.
Maintain detailed records of customer interactions.
Achieve daily and monthly call targets and customer satisfaction metrics.
Follow call center policies and procedures.
Regards,
Anu L
HR intern
anuhrezyventures@gmail.com
7795092134