Job Description
We are looking for a Customer Service Executive to assist our customers with inquiries, complaints, and support requests. You will be the face of the company and responsible for ensuring customer satisfaction and retention.
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Key Responsibilities:
– Handle incoming calls, emails, and chats from customers.
– Resolve customer complaints and provide appropriate solutions.
– Maintain accurate records of interactions and transactions.
– Follow up to ensure issues are resolved.
– Provide product/service information when needed.
– Escalate complex issues to the appropriate department.
Regards,
Manjula S
HR Intern
9632575439
manjulahrezyventures@gmail.com